CASE STUDY 1 — Vendor Portal for Property Maintenance Company

Challenge

Cue360 needed a streamlined way to onboard vendors, collect documents, and manage compliance. Their team spent hours chasing paperwork and organizing files manually.

Solution

I designed a fully automated vendor portal that:

  • Collects W9s, insurance, and profile details

  • Auto-generates folders in Google Drive

  • Sends confirmations and reminders

  • Updates a vendor tracking system

  • Integrates into their Squarespace website

Impact

✔ 90% reduction in onboarding time
✔ Zero missing documents
✔ Fully automated record-keeping
✔ Clean, professional experience for vendors

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AI Customer Service System